Holiday Shipping MapThe map below shows the last delivery days and times to guarantee US delivery by December 24th, 2013.
At BarProducts.com, we take great pride in supplying our customers with the latest in Bar Products, at cut rate prices. We warehouse all of our products to insure fast, efficient delivery. Most orders that are placed via this website, (using a credit card and not eCheck) by 3:00 PM (EST) on a business day will ship the same day. This does not apply to larger wholesale purchases. Orders placed after 3:00 PM, that don't make it out the same day are usually shipped on the following business day.
We do our best to keep shipping rates low, but we still have to abide by the UPS dimensional policies. If you order a package that is low in weight, but large in size (i.e. Speed Rails), you may be asked to pay more in shipping, or select a lower priority service. Any UPS changes and/or redirects due to incorrect shipping details are subject to a minimum $10 Fee. Any cancellations after an order has been shipped are also subject to a minimum $10 Fee.
For your protection, all orders are subject to a Credit Card Order Verification. It is our duty to make sure that your order was not made with a stolen credit card. In the event that your order is suspect, you will be sent an email with CREDIT CARD VERIFICATION NEEDED - YOUR ORDER IS ON HOLD in the subject line. Please promptly open and read the email and follow the instructions within the email.
At BarProducts.com, we do our best to minimize expenses and provide you with the best possible prices. This includes keeping our shipping costs to a minimum. As you can see on the UPS chart below, we can get to many locations in 1, 2 or 3 days by ground. If you choose Expedited or Express and we can get your package to you within the times we describe below by Ground, then is our policy to ship it to you by ground. If you notice that we have done this and would like a refund check for the difference, please visit our contact page (above), email "Customer Service", ask for a "Shipping Rebate" and we will send you a check for the difference. This works similarly with all levels of shipping. Furthermore, Expedited or Express are our terms for our shipping service and do not necessary mean UPS. Your package may come to you "Priority" with the postal service for example or with other carriers. We will do our best to get your package to you within the times decided below but do not guarantee these transit times. Unfortunately, the day the order is shipped from our warehouse is not considered as one of the days in transit per all shipping couriers.
Please expect the following for shipping times:
- USA Ground UPS Ground See Below
- USA Expedited 1 business day processing plus 2-3 business days travel time.
- USA Express 1 business day processing plus 1-2 business days travel time.
- Canada Ground1-2 business day processing plus 5-10 business days travel time.
- Canada Expedited1 business day processing plus 2-7 business days travel time.
- Canada Express1 business day processing plus 1- 4 business days travel time.
- Note:Our international expedited rate is now one of the best in the industry.
- Mexico and the Western Hemisphere GroundNot Available
- Mexico and the Western Hemisphere Expedited1 business day processing plus 3-10 business days travel time.
- Mexico and the Western Hemisphere Express1 business day processing plus 2-7 business days travel time.
- Europe, Asia, Africa & the Pacific Rim GroundNot Available
- Europe, Asia, Africa & the Pacific Rim Expedited1 business day processing plus 3-12 business days travel time.
- Europe, Asia, Africa & the Pacific Rim Express1 business day processing plus 2-10 business days travel time.
If you are paying by check or eCheck, please add 10 business days to the above times.
99% of orders will leave here and arrive to our customers without problems or delays, but please keep in mind that is an internet order business. As with all internet order businesses, we have to depend on outside entities to deliver products. This means that our arrival dates are approximate and not guaranteed. Currently, we use the US Postal Service and the United Parcel Service (UPS) to transport packages to our customers. These are two of the best in the business, but sometimes problems or delays do arise. If your package is running extremely late, please contact us to utilize our resources to figure out what the problem is. Domestic orders running late will typically show up on one end or the other within 30 days while international orders may take up to 90 days. It is our policy not to re-ship any packages until this time has expired. Rest assured that we will do our part to resolve any problems that arise and you will not be expected to pay for items that were not delivered to the address you have chosen except as follows: UPS is the required shipping method for many remote and International locations as the shipment can be tracked. If another method is specified we cannot guarantee delivery. Please make certain that all the information you enter is correct to ensure fast, efficient delivery.
Shipping Rates: We do our best to keep shipping rates as low as possible. However, you may be asked to pay more shipping if you live in an area or country where rates are above normal. Also if you order a package that is low in weight, but larger in size, you may be asked to pay more in shipping as these packages are subject to the UPS dimensional weight policies.. Any UPS changes and/or redirects due to incorrect shipping details are subject to a minimum $10 Fee. Any cancellations after an order has been shipped are also subject to a minimum $10 Fee.
Satisfaction Guaranteed on all of our products or return any product within 30 days for a refund. All returns are subject to an RMA approval prior to return. Please e-mail firstname.lastname@example.org to request an RMA return notification. Products that are returned that were purchased using a credit card or eCheck are subject to a 15% charge to cover credit card or eCheck processing fees. Orders cancelled after processing, but prior to shipping are subject to a 10% charge to cover credit card processing fees. Videos and CD's are subject to a 25 % restocking fee. Shipping charges are non refundable. We make every effort to ensure that your package is packed and shipped correctly. However, from time to time occasional errors are made. If you receive an incorrect item please contact our customer service department for assistance in correcting the error. We may request that the incorrect item be returned to us at our expense. If the item is not returned you may be charged for the incorrect item.
If you are in a country other than the United States, please be aware that your country's customs service may impose duties (fees) on merchandise you are importing. This may come as a bill from them or they may hold your shipment until fees are paid. Once again, if your package is running extremely late, please contact us to utilize our resources to figure out what the problem is.