The Responsible Serving of Alcoholic Beverages: A Complete Staff Training Course for Bars, Restaurants, and Caterers.

Alcohol sales are an important source of revenue for many businesses. However, establishments may face the potential for civil and criminal liability should a customer become intoxicated a cause damage to themselves, others, or property. Good management and emplyee training is the key to preventing these problems before they becomer an issue. The comprehensive appendix outlines alcohol service laws, selling restrictions, and training guidelines for all 50 states. There is also a complete glossery of common alcohol terminology. Companion CD-ROM Included.